We had a client whose management team was underperforming and stifling the growth of the business. Teams were performing inconsistently. Consequently, revenues were lower than required, morale varied significantly and line managers were worn out from their personal heroics to meet monthly revenue and profit targets. Company management was very frustrated. We assessed each manager using a combination of Tilt 360™ and DISC™ to understand the balance of factors in their leadership style that could be adversely affecting teams' performance. To improve key areas of leadership, we identified what they needed to do to improve performance and developed a coaching strategy responding to each manager's needs. The communication between managers and staff improved, and team performance improved. This work also set the stage for the growth and development of junior managers and high-potential leaders.